Orders
When will my order arrive?
We use Canada Post for our shipping services, and orders typically take 3-4 business days from the order date to arrive. Please note that delivery times may vary depending on your location and any potential delays that may occur during peak seasons or due to unforeseen circumstances. Once your order has been shipped, you will receive a shipping confirmation email with tracking information to monitor the status of your delivery. For more details, please visit our Shipping and Delivery page.
Can I return an item if I'm dissatisfied?
Yes, we want you to be completely satisfied with your purchase. If you're not happy with your item for any reason, you can return it within 14 days of receiving your order for a refund or exchange.
To initiate an exchange, please contact our customer service team with your order details. You can find more information on our return process and policy on our Returns & Exchanges page.
Can I change or cancel my order?
Yes, you can change or cancel your order within a specific timeframe after placing it. To make changes or cancel your order, please contact our customer service team as soon as possible with your order details. Keep in mind that orders that have already been processed or shipped cannot be changed or canceled. For more information on our cancellation and return policies, please visit our Returns & Exchanges page.